24/7 Callout

We provide a 24/7 callout service to all of our contracted customers.

If you have an issue with your fire or security system, you can contact us 24/7 365 days a year. The emergency breakdown telephone is always manned by an engineer.

Having over 20 years of experience in the industry, we are normally able to either completely fix, or temporarily isolate the issue over the phone. If we cannot remedy over the phone we will then attend site, night or day.

We carry a large selection of stock on our vans. We can generally repair most 24/7 callout issues on the 1st visit. If this is not possible we can source most parts on a next day delivery basis so your system is up and running as soon as possible.

Do you have a problem that is not urgent but would like a visit? You can either call, email, or fill out the contact us form to book a non-emergency visit.

We provide non-emergency callout to both contracted and non-contracted customers. We will always prioritize existing customers. Existing customers also receive reduced rates on callout fees and parts.


Maintenance

Annual maintenance contracts starting from as little as £75+VAT per year.

You could save up to 60% on your annual maintenance costs by having Suffolk Fire and Security maintain all of your Fire and Security Systems

Telephone Support
24 Hour Emergency Callout Response
Full system check
Reduced parts and labour costs

Contact us today
01449 516336

Click here to fill out a contact form